Version dated October 8, 2026
§ 1 Scope and provider
(1) These General Terms and Conditions (the “Terms”) apply to all contracts for the use of the DJPlayThat platform between Andreas Zeugträger, Querweg 9A, 25479 Ellerau, Germany (the “Provider”, “we”) and the user.
(2) A user within the meaning of these Terms is anyone who creates an account and runs events on the platform – typically DJs, event organizers or agencies. Guests who merely submit song requests via a QR code do not enter into a contract with us; § 9 applies to them.
(3) A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession (section 13 of the German Civil Code, BGB). A business is anyone acting in the exercise of a trade, business or profession (section 14 BGB).
(4) Deviating or supplementary terms of the user do not become part of the contract unless we expressly agree to them in text form.
(5) Sales territory and payment processing: Our paid services are aimed at users who reside or are established in a member state of the European Union; a purchase requires a complete billing address in the EU.
With a billing address in Germany, the contract is concluded directly with us.
With a billing address in another member state, payment and tax are handled through the service Link, part of the Stripe group (Link SMP / Sold through Link, LLC; marked in the checkout as “Sold through Link”). In that case Link processes the payment and handles the tax; the Link terms linked in the checkout apply to this in addition. Those terms do not limit the contractual and statutory rights the user has against us in respect of the platform service. The price shown is the final price including the VAT of that member state; § 5 (1) sentence 3 does not apply in that respect. The provision of the software platform, the scope of services and the contractual rights and obligations relating to the use of the platform continue to be governed by these Terms between the user and us.
Free use of the platform and the participation of guests under § 9 are not affected and are available regardless of location.
§ 2 Subject matter and description of services
(1) We provide web-based software (software as a service) that lets users create events and lets guests submit song requests via a QR code and vote for other guests' requests. There is no obligation to hand over or install software; the service is used exclusively through a web browser.
(2) The following plans are available:
- Free event – use free of charge for an indefinite period. Each account gets one free event with 12 hours of live time (can be paused) and the feature set of the Event Pass. It is used when the user first activates an event without Event Pass time and applies only to that event. Beyond that, the user can create and prepare events free of charge; they can be unlocked for guests with an Event Pass or with Pro.
- Event Pass – one-time purchase for a specific event at the price shown during checkout. Includes 16 hours of additional live time for that event (can be paused), unlimited open requests, color customization and the CSV export of requests and the setlist for that event. Can be purchased only once per event.
- Pro (subscription) – monthly subscription at the monthly price shown during checkout, with the full feature set, unlimited live time, color customization, your own logo in the QR code and in the guest view, up to 2 co-organizers per workspace, and song ideas (suggestions of matching tracks for any song you enter, even without an event), which the co-organizers can use as well.
(3) The contractually owed scope of services is determined by the service description shown at the time of purchase. Later changes are governed exclusively by § 8 of these Terms and the statutory provisions, in particular section 327r BGB.
(4) The limit of 2 co-organizers serves to prevent access from being passed on to an indefinite number of people. Use of the account by third parties beyond this limit is not permitted.
§ 3 Registration and user account
(1) Use as an organizer requires an account. The user warrants that the information requested during registration is complete and correct and will be kept up to date.
(2) Login details must be kept secret and protected from access by third parties. If misuse is suspected, we must be informed without undue delay.
(3) There is no entitlement to an account. Accounts may only be created by persons who are of legal age and have full legal capacity.
§ 4 Conclusion of contract
(1) For free use, the contract is concluded when the registration is confirmed.
(2) Paid services are purchased using the buttons in the application. The presentation of the services does not constitute a binding offer. By submitting the order on the payment page of our payment service provider, the user makes a binding offer. The contract is concluded when the payment is confirmed or the purchased service is activated.
(3) The contract can currently be concluded in German or English. For the free service, the contract language is the language selected during registration. For paid services, the contract language is the language selected during checkout. The corresponding German or English version of these Terms applies to the respective contract. Mandatory consumer protection laws applicable to the consumer remain unaffected. We do not store the text of the contract in a form the user can retrieve; these Terms can, however, be accessed and saved on this page at any time. The user additionally receives the order details by email or on the invoice from the payment service provider.
§ 5 Prices, payment and invoices
(1) All prices are in euros and are final prices. We make use of the tax exemption for small businesses (Kleinunternehmer) under section 19 of the German VAT Act (UStG). Our sales are therefore exempt from VAT to the extent that the requirements of section 19 UStG are met; VAT is not shown on invoices. Only the amount stated is payable; there are no further costs.
(2) Should the small-business scheme cease to apply in future, we will show VAT separately from that point on. The end of the small-business scheme does not in itself automatically change final prices already agreed. Running subscriptions may be adjusted only in accordance with paragraph 6.
(3) Payment is processed by the payment service provider Stripe. The payment methods shown during checkout are available. We do not collect or store any payment details ourselves.
(4) For the subscription, the fee is due in advance for the upcoming billing period. Invoices are provided electronically.
(5) If the user is in default with a payment, we are entitled to suspend the paid features until the amount is settled. The account and the stored data initially remain unaffected.
(6) We are entitled to adjust the fees for running subscriptions with effect for future billing periods. An adjustment may serve only to offset a change, occurring after the contract was concluded, in the total costs relevant to the service (in particular hosting, necessary third-party licenses, support, statutory charges and technical adaptations that are necessary to maintain security, compatibility and conformity with the contract). Increases and decreases in all relevant cost components are netted against each other and taken into account by the same standards. The price change may not exceed the percentage change in these total costs. If the total costs fall, we are obliged to reduce the fees accordingly; a price reduction required as a result is made with effect from the next possible billing period. A price adjustment is announced in text form at least six weeks before it takes effect; in the announcement we explain the reason and the calculation in a comprehensible manner. In the event of a price increase, the user has a special right to terminate with effect from the date the increase takes effect; we will point this out separately in the announcement. One-time purchases already completed are not affected by price changes.
§ 6 Term and cancellation
(1) The free contract runs for an indefinite period. The user can terminate it at any time without notice; they can delete their account at any time for this purpose. We can terminate the free contract with 14 days' notice. The right of both parties to terminate for good cause without notice remains unaffected.
(2) The Pro subscription has an initial term of one month. If it is not canceled by the end of the initial term, it then continues for an indefinite period and is billed monthly in advance. The user can cancel the subscription at any time with effect from the end of the current billing period. It can be canceled at any time using the button in the workspace settings. After cancellation, the Pro features remain available until the end of the period already paid for; they then end automatically and the free use under paragraph 1 continues.
(3) One-time purchases (in particular the Event Pass) end automatically; no cancellation is required.
(4) The right of either party to terminate for good cause remains unaffected. Good cause exists for us in particular if the user seriously breaches § 7 despite a warning.
(5) Contractual cancellations under this § 6 can be declared in text form (e.g. by email) or using the buttons provided for this purpose. Statutory rights of withdrawal, cancellation and termination that do not require any particular form, in particular the rights of consumers under sections 327 et seq. BGB, remain unaffected. In addition to canceling while signed in, the button “Cancel contracts here” is permanently available to the user without signing in. We will confirm receipt of the cancellation to the user without undue delay in text form, stating the time of receipt.
§ 7 Obligations and responsibility of the user
(1) The user may not post any unlawful content themselves. There is no general obligation to monitor the content posted by guests. If the user becomes aware of unlawful content posted by their guests and is able to remove it, they must remove it without undue delay or report it to us.
(2) In particular, it is prohibited to post content that is criminal, insulting, incites hatred, is harmful to minors or is otherwise unlawful, as well as any use that impairs the availability of the platform (such as automated mass requests).
(3) Music rights: The platform only passes on song requests. The user alone is responsible for the public performance of music at their event and for the rights and registrations this requires – in Germany in particular with GEMA. We do not acquire, broker or check any rights to use music.
(4) Informing guests: The user ensures that their guests are informed in a suitable manner about the processing of their data and that – where required – there is a legal basis for it. Details are set out in the Data Processing Agreement.
(5) In relation to businesses: the user indemnifies us against justified third-party claims that are based on a culpable breach of duty for which the user is responsible, including necessary and reasonable costs of legal defense. In relation to consumers, the statutory provisions apply to breaches of duty.
(6) We are entitled to remove individual items of content or to suspend accounts temporarily if there is a well-founded suspicion of a serious breach of these provisions. The user's interests will be taken into account appropriately. Where relevant electronic contact details are known to us, the affected recipient will be informed of the measure and provided with a clear and specific statement of reasons in accordance with the applicable statutory requirements.
(7) Moderation and reporting of content: We do not review content in advance and do not use automated means to detect or remove content. The user can remove content from their events themselves at any time. We remove or block content and restrict accounts only after review by a human and only if content is unlawful or violates these Terms. Anyone – with or without an account – can report unlawful content using the form “Report content” or by contacting the point of contact named in the legal notice. If the reporting person provides electronic contact details, we confirm receipt of the report without undue delay. We handle reports in a timely, diligent, non-arbitrary and objective manner. We inform the reporting person of our decision without undue delay and provide information about the available means of redress. Anyone affected by a decision can contact us informally by email; we will then review it again. Statutory remedies remain unaffected.
§ 8 Availability, changes and cooperation
(1) We strive for high availability of the platform. No specific percentage of availability is promised. The statutory requirements for the conformity of digital services, in particular as regards functionality and continuity, remain unaffected. Temporary impairments of availability may occur in particular because of necessary maintenance work, security measures or technical disruptions for which we are not responsible. The statutory rights of the user, in particular the rights of consumers under sections 327 et seq. BGB, remain unaffected by this. Where possible, we announce maintenance work in advance and schedule it for periods of low use.
(2) The requirements for operation on the part of the user and their guests – in particular an internet-capable device, an up-to-date browser and a sufficient internet connection at the venue – are the user's responsibility.
(3) Beyond updates that are necessary to keep the platform in conformity with the contract, we may change the platform during a continuous supply only for a valid reason, in particular to adapt it to changed legal requirements, security requirements, technical standards or interfaces (including those of third parties), to adapt it to technical developments, in particular changed browsers, operating systems, interfaces or technical environments, to adapt it to significantly changed user numbers, and to maintain or improve security, stability, compatibility or performance, provided this does not unreasonably impair the contractual balance between performance and consideration and the change is reasonable for the user, taking the user's interests into account. A change does not result in additional costs for the user. We inform the user of changes clearly and comprehensibly. If a change impairs access or usability more than insignificantly, we will inform the user within a reasonable period before the change on a durable medium (e.g. by email) about the nature and time of the change and about their rights under section 327r (3) and (4) BGB. In that case the user may terminate the contract free of charge within 30 days of receiving the information or, if the change takes place later, of the time of the change. The statutory rights of termination remain unaffected.
(4) In relation to consumers, sections 327 et seq. BGB additionally apply to the supply of digital products, in particular the update obligations set out there.
§ 9 Guests of the event
Guests use the request feature without a user account of their own and without a contractual relationship with us. They can use the request feature within the technical limits provided for it. Unlawful content is not permitted and may be removed or blocked by us; § 7 (7) applies to reporting such content.
§ 10 Rights to content
(1) We do not acquire any rights to the content posted by the user (e.g. event names, logos) beyond what is necessary to operate the platform. The user grants us the non-exclusive right, limited to the term of the contract, to store this content, process it technically and display it to the guests of the event concerned.
(2) All rights to the platform itself remain with us. The user receives a non-exclusive, non-transferable right, limited to the term of the contract, to use it as intended.
§ 11 Warranty
(1) The statutory provisions apply. For consumers, the statutory rights in respect of defects apply to the supply of digital products, in particular sections 327 et seq. BGB, to the extent that they are applicable. In relation to businesses, we are liable for material defects and defects of title in the case of free use only in the case of fraudulent concealment.
(2) The user is asked to report any defects in as much detail as possible. Statutory warranty rights remain unaffected; failure to make such a report does not restrict the statutory rights of consumers in respect of defects in any way.
§ 12 Liability
(1) We are liable without limitation for damage resulting from injury to life, body or health, in cases of intent and gross negligence, for fraudulent concealment of a defect, within the scope of a guarantee we have given, and under the German Product Liability Act.
(2) In cases of simple negligence, we are liable only for the breach of a material contractual obligation – that is, an obligation whose fulfillment makes the proper performance of the contract possible in the first place and on whose observance the user may regularly rely. In that case, liability is limited to the damage that was foreseeable when the contract was concluded and is typical for this type of contract.
(3) Otherwise, liability is excluded.
(4) The above limitations also apply in favor of our legal representatives and vicarious agents.
(5) We are liable for the loss of data in accordance with the above paragraphs only to the extent that the loss could not have been avoided by backup measures that are available to the user and that the user could reasonably be expected to take (e.g. exporting the data provided, where included in the plan purchased). The user shares responsibility for a failure to back up data only to the extent that a suitable and reasonable means of backup was actually available to them in the specific case.
(6) To the extent that liability may not be excluded or limited under mandatory statutory provisions, those provisions remain unaffected.
§ 13 Right of withdrawal
Consumers are entitled to the withdrawal rights described in our withdrawal policy. Any additional mandatory rights under applicable local consumer law remain unaffected. Details and the model withdrawal form can be found in our withdrawal policy. During the withdrawal period, the electronic withdrawal function “Withdraw from contract” is additionally available without signing in. Businesses have no right of withdrawal.
§ 14 Data protection and data processing
(1) Information on the processing of personal data can be found in our privacy policy.
(2) To the extent that we process personal data of guests on behalf of the user in connection with events, the Data Processing Agreement applies in addition. It is incorporated when the contract is concluded and forms part of these Terms.
§ 15 Changes to these Terms
(1) The user will be notified of changes to these Terms in text form (e.g. by email) at least six weeks before the proposed date on which they take effect.
(2) Changes require the user's express consent unless paragraph 3 provides otherwise. § 5 (6) and § 8 (3) remain unaffected.
(3) Consent to the proposed changes is deemed given if the user does not object in text form before the proposed date. This deemed consent applies exclusively to editorial changes and to adaptations that are required by mandatory statutory provisions or final court decisions and that do not change the scope of services, the price, the term, the rights of termination or any other material rights or obligations of the user to the user's disadvantage. We will point out this deemed consent and the right to object separately in the notice of change.
(4) If the user objects, the previous terms continue to apply unchanged; in that case both parties are entitled to terminate the contract at the next possible ordinary termination date.
§ 16 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a consumer, this choice of law does not deprive the consumer of any mandatory protection afforded by the law that would apply in the absence of this choice of law. Any mandatory consumer protection provisions that apply irrespective of this choice of law remain unaffected.
(2) If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business.
(3) We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (section 36 of the German Consumer Dispute Resolution Act, VSBG).